Privacy Policy
Privacy Policy
Your privacy is important to us. This Privacy Policy explains how EGA Footwear Distributors LLC collects, uses, and protects information collected through dutybootshop.com.
Information We Collect
We collect personal information when you place an order, create an account, subscribe to communications, or otherwise interact with our Site. This may include:
- Name
- Address
- Email address
- Phone number
- Purchase history
If you ship an order to a third party, we may collect the recipient's name, address, phone number, and email address for fulfillment purposes.
How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide customer service and order updates
- Respond to inquiries
- Improve website functionality and customer experience
- Send transactional or marketing emails if you opt in
- Respond to text message inquiries and provide SMS updates if you initiate contact
We do not sell your personal information. We may share information with trusted service providers as necessary to process payments, fulfill orders, or provide services.
SMS Communication
If you choose to contact us by text message, you consent to receive SMS responses related to your inquiry or order. Message and data rates may apply depending on your carrier. We do not send unsolicited marketing text messages.
Cookies
We use cookies to enhance user experience, analyze traffic, and manage shopping cart activity. An abandoned cart may trigger an automated reminder email or SMS message. You may disable cookies in your browser settings; however, certain features of the Site may not function properly.
Data Security
We implement appropriate physical, electronic, and administrative safeguards to protect your personal information.
All checkout transactions occur over secure SSL-encrypted connections. We do not store full credit or debit card numbers on our servers. Payment information is processed directly through our secure payment providers.
Children's Privacy
This Site is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13.
California Privacy Rights
If you are a California resident, you may request information about the personal data we collect, request deletion of your personal information (subject to legal exceptions), or request disclosure of categories of personal information shared for business purposes.
We do not sell personal information to third parties.
To submit a privacy request, contact us at:
Call or Text: 888-406-0648
Email: customerservice@dutybootshop.com
We will take reasonable steps to verify your identity before fulfilling any privacy-related request.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of the Site after any updates constitutes acceptance of those changes.